Shipping policy
Welcome to The Cozy Nest Shop! We are dedicated to providing you with high-quality home decor products and exceptional service. Below you will find our shipping policy, detailing the terms and conditions regarding shipping and delivery.
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*Order Processing Time*
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
*Shipping Rates and Delivery Estimates*
We offer several shipping options to accommodate your needs. The shipping costs and delivery times vary depending on the destination and the shipping method selected.
### Shipping Methods and Delivery Estimates:
- *CJPacket (Standard Shipping)*: $5.00, 10-20 business days
- *ePacket (Standard Shipping)*: $7.00, 10-15 business days
- *DHL (Express Shipping)*: $25.00, 5-10 business days
- *Free Shipping*: On orders over $50.00
*Shipping Destinations*
We currently ship to the following countries: United States, Canada, United Kingdom, Australia, and most countries in Europe. If your country is not listed, please contact our customer service for more information.
*Order Tracking*
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours. You can track your order through our website or the shipping provider's site.
*Customs, Duties, and Taxes*
The Cozy Nest Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*Shipping Delays and Issues*
We are not responsible for delays caused by the customs department in your country. If your shipment is delayed, please contact the shipping provider with your tracking number. If you have not received your order within 30 days of shipping confirmation, please contact us at support@cozynestshop.com.
*Damages and Lost Packages*
The Cozy Nest Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
*Returns and Exchanges*
Please refer to our Return Policy [link to return policy] for detailed information on how to return or exchange items.
*Contact Information*
If you have any questions or concerns regarding our shipping policy, please contact us at or through our contact form [link to contact form]
By providing clear and detailed information in your shipping policy, you can build trust with your customers and set appropriate expectations for their shopping experience at The Cozy Nest Shop.